Customer Service training in IT
It is a good investment for your IT Department staff to have Customer Service Training as this will add values to their support and improve their camaraderie skills. Sometimes we tend to overlook about training opportunities that we can provide to them that it doesn’t mean technology training will be always a standard course. Lets consider also some soft-skill training like Customer Service to your IT Staff especially the ones who always engaged directly with your internal users or possibly your customers.
Our IT Support Staff have been coach and guided properly to provide effective Customer Service training.
Customer Service Skill is already part of our practices covered in our Managed Services Offerings. You can visit the site at https://www.ptech.com.ph/managed-services/