IT Helpdesk Operation Outsourcing
At P-Tech People and Technology Inc we provide IT Helpdesk Operation Outsourcing to our client if the need is 8×5 or 24×7 shift. As the primary frontline support of the IT Department, we can get the exact details of the Request/Issues and provide initial response & support while looking for permanent solutions. Proper documentation of all IT request is always part of our Standard operating procedures.
We cover this kind of expertise in our Managed Services Offering. You can visit the site at https://www.ptech.com.ph/managed-services/