We are hiring for Helpdesk Support WFH Setup  Send your resume to [email protected] , subject of the email is Applicant for Helpdesk Support WFH setup and address to Recruitment Department. You can visit our Contact Page on the link below. https://www.ptech.com.ph/contact/

Top Philippines Managed Services Provider P-tech People and Technology Inc. was included in the list of Top Philippines Managed Services Provider in Clutch Review. Actually we ranked nos. 2 in the spot and place in the Niche Group in Leaders Matrix of Managed Services Provider. For details you can visit the link below. https://clutch.co/ph/it-services/msp/leaders-matrix You [...]

We are looking for Headhunters We are looking for Headhunters who can provide our needs nationwide. Please email us [email protected]

Archive Our Files There's must be a compelling reasons why We need to Archive Our Files and we will discuss with you some of the technical reasons and our experiences. 1. We need to save more spaces for our File Server? or Collaborative Application Platform. The more big files is store the more added [...]

IT Consultancy Services At PTECH we offer variety of IT Consultancy Services to our client, either if the requirement is in IT Operation, IT Project Management, IT Infrastructure, IT Security or IT Management Role we can accommodate that easily. If you want to know more of our IT Consultancy Services you may reach us [...]

All About Instructions Manual Is a classic and very fundamental technique in helping us more efficient with our IT jobs, so stick around and enjoy. Instructions Manual can either hard copy or soft copy and can be seen in our typical household appliances up to IT Equipment, so it's tell us a reasons behind [...]

100 Percent Quality and 100 Percent Service Quality and Service is a good topic to discuss in our Blog and after reading this you'll understand importance of this topic to your IT Career & job. There's a reasons why we choose 100% Quality and 100% Service as our title of blog, so let's tackle [...]

Global IT Support At P-Tech People and Technology Inc. we cater Global IT Support to our clients outside of Philippines premise. From Remote NOC, IT Helpdesk, Systems & IT Security Administration up to Network Management. We tailor fit our Global IT Support based on our clients requirement from 24x7 shift, Phone Call Support or [...]

7 Benefits of Online Forum Whenever you visit any Product Website there's always a section called Online Forum. Lots of people ask what it can do for us in IT point of view? Well that's what we gonna discuss about the benefits of visiting and reading Company Online Forum, so stick around. Online Forum [...]

The Values of doing a Report IT Report are sometimes misunderstood and taken for granted while others take it a bright side of their IT career path, that's why we decided to explore The Values of doing a Report in your IT career and IT Organization. By default Report is a way to measure [...]

Relevant info Effective Troubleshooting require more relevant info Another helpful topic to share to our blog is Effective Troubleshooting require more relevant info. We all knew troubleshooting require a focus mental analysis to solve critical issue on an acceptable time manner and that effort is where you need to find the root cause of [...]

4 Expert Advise as Why QA Checking should be part of IT routines QA Checking is a good topic to bring up to this blog as a good sense to re-validate and re-align our IT routine tasks. As we all knows IT jobs continue to evolve from multi-role tasking, adapting fast trend emerging technologies, [...]

3 Main Reasons Information technology (IT) is your Partner in Company Business Innovation Information technology (IT) is an Effective Partner in your Company Business Innovation is another good topic to discuss in our blog and we want to share some levels of awareness that can boost your business growth. 1. Limitation of the Human [...]

Risk of having Freelance IT The Risk of having Freelance IT is a very interesting topic to discuss especially for the SME Business owners who can relate. Our objective here is to share with you some of the pros and cons of having undocumented agreement with a Freelance IT and provide some of our [...]

Time factor in Technology Decisions Time is an important factor in your Technology Decisions is a very good topic to discuss in our articles; we will share with you our thoughts and insights as why you need to include "Time Factor" in your decision regarding Technology stuff (aka Time factor in Technology Decisions) anyway [...]

Knowledge Base Is another classic technique to enhance further your IT staff efficiency, documenting IT Operation and IT Infrastructure. It is also widely used by several big companies to lessen their commonly ask questions and focus more in complex or critical issues. We already discussed IT FAQ's, How To's, IT Endorsement, IT Documentation on [...]

6 Reasons Positive Attitude is a must in your IT Department Is a very common & broad topic and you can find it everywhere from the leadership books, Internet and training. But why we want to include in our blog topic? Well it’s a given that Positive Attitude is applicable to everyone and to [...]

Repairing IT Devices Is another classic topic flowing around in the day to day IT Department Operation and it's a never-ending debatable subject that not all will accept especially the IT Staff. We will tackle some actual FACTS, current trend practices, of course the PROS & CONS and our expert advice to this matter. [...]

4 Business Reasons Why All About File Folders is so Important Yup it's All About File Folders our topic for blog the one you commonly found in the bookstore, grocery, stationary. It's a common stationary item that has big impact to the IT Department Operation and we will enumerate the importance later on. We [...]

7 Facts about Standardized Approach They are lots of things you need to consider about Standardized Approach in your day-to-day IT Roles, but only few give it a chance or importance. Even the brute strength of the Famous Linux Operating Systems bow to their knees to the Almighty Standardized Approach, so let’s explore the [...]

4 Business Case for IT FAQ Is another proven old technique you can use to make your IT Department more job efficient. It is still a common good practice you can see from other products or companies website. IT FAQ is a another creative approach of IT documentation and if your IT staff is [...]

Take a break We all knew about the infamous commercial slogan of Kitkat Chocolate "Take a Break Have a Kitkat!" Very smart and effective marketing strategy of Kitkat Company to the Corporate world consumers, no wonder Google pay respect in using it to their Android Operating System version name (smart move also to Google [...]

4 Business Reasons why you need IT Signage post Is not a common topic you can see in the Internet and for a great nos of people it's not a big item to discuss about. Well if you continue reading this article you'll understand why we want to include this on our Blog. Here [...]

IT Endorsement Is one of the simple, classic and very effective technique you can used for your IT Department to boost their work efficiency. Typically right now email and IT Ticketing are commonly used by IT Staff to collaborate with inter group, but those tools are not enough. Let's put it in a real [...]

7 Facts of Multitasking IT Roles Is a sensitive topic and some of them doesn't want to tackle as it trigger few negative thoughts. We decided to include this to our blog to unravel the Facts, Benefits, Cons, Repercussion of Multitasking IT Roles, besides our objective is to help everyone from the Business perspective [...]

7 Benefits of having Customer Service Survey in your IT Department Is everywhere in the service oriented industries, but in the IT Department this topic is sensitive and seldom included in the discussion especially in quarterly or semi annual review. We won't explore the mysteries behind rather we explore the Benefits and Facts of [...]

How Important is having a Spare Mouse Yup we know Spare Mouse is just ordinary IT peripherals, but for P-Tech we recognize small items contribution to our success and that's why we want to share with you our collective thoughts coming from our almost 20 years of experience. By default having Spare Mouse is [...]

6 Benefits of having a How to Document Is one of the effective technique to make your IT Staff work more efficient, but unfortunately this is not a common practice nowadays for IT Professionals. So let's examine the Values & Benefits can do to our IT Department. 1. Everyone in your IT Staff will [...]

5 Benefits of Clean and Organize Working Area We knew Clean and Organize Working Area topic will not gain 100% acceptance to all IT community out there as from what we heard they are lots of different reason behind and putting it here will not bring values to others. Actually our purpose is to [...]

8 Best Practices about Company Issued Laptop Here's Some Best Practices we would like to share with you about Company-Issued Laptop: 1. Make sure you have Laptop Security cable in your laptop bag or mobile pedestal, just in case you're too tired to bring it at home of course lock it to avoid getting [...]

7 Facts of Conference Room Almost every Company Offices has it's Conference Room and you seldom see nowadays that Company doesn't have Conference Room. Actually for the visitors perspective (possible new client??) Conference Room this is an opportunity to sneak peek how your company business status is, so it's a given fact that every [...]

6 Recommended Routine Work Stuff for IT Staff They are some worth things you need to know about Routine Work Stuff in IT Working place but some people misunderstood it, so let's put it in the different approach that everyone will understand. Acceptance is the key but it depends on the time period, the [...]

8 Benefits of IT Bulletin Board Is another technique to make your IT Department organize and the star subject we are referring too is the physical Cork Board itself and not the electronic one (Intranet type). At this timeline we all knew electronics is everywhere in our life & workplace, so let's try something [...]

Technical Support Manager Outsourcing At P-Tech People and Technology Inc. we provide a vast array of IT levels position to our client and that's include Technical Support Manager as well. We are not an ordinary placement agency but an IT Expert provider and IT Services Company, we also make sure our assigned staff is [...]

All about Screws Yup it's screw literally in our blog topic discussion. This is to show how passionate & detail we are in the realm of Information Technology that an ordinary screw has some importance to our IT Department operation, so let's explore the values of screws. Let's admit it, Screw (All about Screws) [...]

Telephone Etiquette and Spiel Is another important aspect of a good customer aura you need to envision to your IT Department as a few words of professional warm greeting will make a difference even to the most irate internal customers. They are lots of spiel variations you need to consider and it will be [...]

IT Helpdesk Manager Outsourcing At P-Tech People and Technology Inc. we provide a vast array of IT levels position to our client and that's include IT Helpdesk Manager as well. We are not an ordinary placement agency but an IT Expert provider and IT Services Company, we also make sure our assigned staff is [...]

IT Checklist If you think you use checklist as a daily guide to buy stuff in the grocery store, do you think IT Checklist will also do good in your work place as well? In a world of Six Sigma "Checklist" is everywhere and if you know what Six Sigma is and it's potential [...]

Organizing Software Licenses Is a good topic to discuss since this is a common challenges in the IT Department, so let's have a good scenario to fully understand the importance of Organizing Software Licenses. Imagine your company is in the business of Software Development and you have several offices spread worldwide where all the [...]

IT Operation Manager Outsourcing At P-Tech People and Technology Inc. we provide a vast array of IT levels position to our client and that's include IT Operation Manager Outsourcing as well. We are not an ordinary placement agency but an IT Expert provider, we also make sure our assigned staff is fit to our [...]

Managed Services Offerings 1. Network Infrastructure Management 2. NOC Monitoring (24x7 operation) 3. IT Helpdesk Operation (24x7 operation) 4. IT Security Management 5. Systems Administration Management 6. Technical Support (Desktop/Laptop/Mobile Devices/POS/ATM) Our Core competencies are Network, Systems, IT Security, IT Operations, IT Management, IT Project, Telecoms, Callcenter & BPO IT Infrastructure . For more [...]

Network Engineer Outsourcing At P-Tech People and Technology Inc. we provide a vast array of IT levels position to our client and that's include Network Engineer as well. We are not an ordinary placement agency but an IT Expert provider, we also make sure our assigned staff is fit to our client working culture [...]

IT Manager Outsourcing At P-Tech People and Technology Inc. we provide a vast array of IT levels position to our client and that's include IT Manager as well. We are not an ordinary placement agency but an IT Expert provider, we also make sure our assigned staff is fit to our client working culture [...]

IT Project Officer Outsourcing At P-Tech People and Technology Inc. we provide a vast array of IT Specialist position to our client and that's include IT Project Officer as well. We are not an ordinary placement agency but an IT Specialist provider, we also make sure our assigned staff is fit to our client [...]

Telecoms Administrator Outsourcing At P-Tech People and Technology Inc. we provide a vast array of IT Specialist position to our client and that's include Telecoms Administrator. We are not an ordinary placement agency but an IT Specialist provider, we also make sure our assigned staff is fit to our client working culture and provide [...]

Network Administrator Outsourcing At P-Tech People and Technology Inc. we provide a vast array of IT Specialist position to our client and that's include Network Administrator. We are not an ordinary placement agency but an IT Specialist provider, we also make sure our assigned staff is fit to our client working culture and provide [...]

IT Security Administrator Outsourcing At P-Tech People and Technology Inc. we provide a vast array of IT Specialist position to our client and that's include IT Security Administrator as well. We are not an ordinary placement agency but an IT Specialist provider, we also make sure our assigned staff is fit to our client [...]

IT Manager - The Heart of your IT Department What does the IT Manager do? Typically your IT manager is the source of motivation of your IT Department and a driving engine of your IT team performance. What really makes the IT Manager position is unique from other Department Manager position is their complexity [...]

Cloud Policy Lots of companies now are considering Cloud Solutions in their business and if your one of them then we suggest start planning now for an effective Cloud Policy in your company. Drafting this kind of policy requires a team effort from the different department particularly the one who will use this system [...]

Systems Administrator Outsourcing At P-Tech People and Technology Inc. we provide a vast array of IT Specialist position to our client and that's include Systems Administrator. We are not an ordinary placement agency but an IT Expert provider and IT Services Company, we also make sure our assigned staff is fit to our client [...]

Technical Support Engineer Outsourcing At P-Tech People and Technology Inc. we provide Technical Support Engineer outsourcing to our clients. With our experience in molding people from Helpdesk position to Technical Support level, we are confident that we can provide them the needs and making sure our Technical Support Engineer are guided properly by the [...]

IT Policies and Procedures IT Department has been evolved dramatically for the last 15 years and it's considered "a must have department" for all companies now. Having an IT Department require some framework of guidelines that your company need to do as this will be the basis of your employee house rule in terms [...]

Backup IT equipment is important to your Business Operation If your Company Operation has committed for an stringent SLA with client, it doesn't mean that you need to add more buffer or backup to your staff or connectivity just to compensate it. You might need to consider also the "smaller things" like additional module [...]

IT Helpdesk Operation Outsourcing At P-Tech People and Technology Inc we provide IT Helpdesk Operation Outsourcing to our client if the need is 8×5 or 24×7 shift. As the primary front-line support of the IT Department, we can get the exact details of the Request/Issues and provide initial response & support while looking for [...]

Systems Administrator - The Custodian of your Business Information Systems Administrator are often called "Sysad" and sometimes mistaken as Technical Support Engineer by many, but actually they are the more knowledgeable and experience IT Staff comparing to Technical Support Engineer & IT Helpdesk Engineer. They compliment well also to your Network Team and IT [...]

Difference between BCP and DRP Before we explain further the difference between BCP and DRP let's identify first what is BCP & DRP stands for. BCP is Business Continuity Plan while DRP is Disaster Recovery Plan. Mostly people think BCP and DRP are the same but actually they are not. BCP is a suite [...]

IT Project Officer - Facilitator of your Company IT Initiatives If your business operation is spread across several continent and you have been given a go signal in a financial perspective to upgrade all your Company's Windows XP Computer to Windows 8 immediately, then what will be your action plan to make this happen? [...]

After Sales Support is important to your office devices It is practical to choose the cheapest price whenever we purchase Office Equipment and tend to overlook the limitations of your tools. When in the event comes and you badly needed the support from the vendor, you'll realize the implication might happen to your business [...]

Telecoms Administrator - The champion of voice media Telecoms Administrator are sometimes called Telephony Engineer, Voice Engineer, Voice Architect, Voice Specialist, IP Telephony Engineer and so forth, and their common functions is to manage your company voice infrastructure. This folk are highly-regarded in handling your phone systems and if your company business heavily rely [...]

Customer Service Training in IT It is a good investment for your IT Department staff to have Customer Service Training as this will add values to their support and improve their camaraderie skills. Sometimes we tend to overlook about training opportunities that we can provide to them that it doesn't mean technology training will [...]

IT Security Administrator is not your typical IT Staff who will provide support via phone call, support your Desktop Computer issue or install Telephone in your office. This folks are highly specialize in their field and has solid background in different IT aspect like Network, Systems, Operation, Database. There some consideration that need to [...]

Investing Storage Cabinet for IT Your IT Department manage lots of equipment from defective to working one also they manage consumables like DVD, headsets, amplifier and gizmo stuff like mobile up to tablets (yep that's true). With this responsibility aside from the daily job need to be address immediately by your IT Staff, it [...]

Cleanliness IT Office Your IT Department maintain lots of loose items in your office and cleanliness IT Office should be part of routine task of their shift. It's very simple to tell but executing is a different story from which you need to establish it with them first the benefits and values that will [...]

IT tools (22 Recommended tools) 22 Recommended tools for your IT Department for them to do their job. And here's some our list : 1. Philips Screwdriver (Different blade size the better) 2. Standard Screwdriver (Different blade size the better) 3. Precision Screwdriver Tools or Jeweler Screwdriver Set 4. Torque Tools (different bit size) [...]

6 Reasons why IT Staff Outsourcing is beneficial to your business Here's our list: 1. If your current IT staff cannot accommodate the sudden surge of work load, it is ideal to add outsource IT staff to support or augment the urgent business requirement and eliminate unnecessary stress in their work environment. 2. Our [...]

BYOD (Bring Your Own Device) BYOD is now starting to become familiar word in Corporate policies and that's because of Smartphone & Tablet fast pace evolution and rising in the market. Smartphone & Tablet is taking the lead now in innovating how we access our corporate email and web based Company resources out of [...]

6 Reasons why IT Documentation is Important Mostly IT Documentation are always been overlook or not given emphasize in every IT Department and here's why we need to invest time, effort and money on this area. 1. Having comprehensive IT Documentation of your IT Operation, Policies, Infrastructure represent how your company is organized, structured [...]

Technical Support Engineer They are sometimes called Desktop Engineer, Desktop Support Staff, PC Technician, Support Specialist, IT Officer, IT Support , Level 2 Support and sometimes mistaken as IT Helpdesk Personnel, but they are the most visible group from your IT Department Technical Support Engineer are the one who goes to the production floor, [...]

Network Administrator They are group of people who manage, design and operate your Business connectivity infrastructure. Company cannot operate it's business if without internet and LAN/WAN connection and they an important role into this picture were they make sure all connection are UP and running all the time. Network Administrator are the IT Group [...]

IT Helpdesk Engineer They place important role in your IT Department. They are the one who initiate, organize job request via Ticketing systems and assign proper SLA according to what expectation from the requesting Department Stakeholders. Excellent communication (both verbal and written) and Customer service skills should be SOP (Standard Operating Procedures) to IT [...]